Privacy Policy
At Luma Recovery, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or facility.
Information We Collect
We collect personal information to provide you with the best possible care and improve your experience with our services. The types of information we may collect include:
- Personal Identifiable Information (PII): Name, address, email, phone number, and other contact details.
- Health Information: Medical history, treatment preferences, and other relevant details necessary for providing care.
- Website Usage Data: Information about your interactions with our website, including IP address, browser type, and cookies.
How We Use Your Information
The information we collect is used for the following purposes:
- To provide and improve our treatment services.
- To communicate with you about appointments, programs, or services.
- To comply with legal and regulatory requirements.
- To enhance the functionality and user experience of our website.
Protection of Your Information
We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data.
- Secure storage and access controls.
- Regular monitoring of our systems for vulnerabilities.
Sharing of Information
We do not sell, trade, or share your personal information with third parties except in the following circumstances:
- With your consent.
- To comply with legal obligations, such as responding to court orders or subpoenas.
- With trusted service providers who assist us in operating our business (e.g., billing or IT services) under strict confidentiality agreements.
Cookies and Website Analytics
Our website may use cookies and tracking technologies to improve functionality and analyze user behavior. You can manage cookie preferences through your browser settings.
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: Opt out of marketing communications at any time.
To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Luma Recovery
Phone: ——
Email: Info@LumaRecovery.com
Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
Last Updated: March 2025